09 March 2017

Sounds familiar

'[L]eaders who are highly successful in chaotic contexts can develop an overinflated self-image, becoming legends in their own minds. When they generate cultlike adoration, leading actually becomes harder for them because a circle of admiring supporters cuts them off from accurate information'.

- D.J.Snowden & M.E.Bourne, 'A leader's framework for decision making', Harvard Business Review, November 2007.
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